Privacy Policy
Your privacy matters to us. Here's how we handle your information.
Last updated: November 2026
Information We Collect
When you use VantaraLuxe's website or services, we may collect the following types of information:
- Personal Information: Name, email address, phone number, and travel preferences when you submit an enquiry or subscribe to our newsletter.
- Usage Data: Pages visited, time spent on site, browser type, and device information collected through cookies and analytics tools.
- Communication Data: Messages, feedback, and correspondence you send to us.
How We Use Your Information
We use the information we collect to:
- Respond to your travel enquiries and provide personalised itinerary recommendations.
- Send you newsletters, travel updates, and promotional offers (only with your consent).
- Improve our website experience and services.
- Comply with legal obligations.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Travel Partners: Hotels, airlines, and tour operators necessary to fulfil your travel bookings, only with your consent.
- Service Providers: Trusted third-party services that help us operate our website and business (e.g., email services, analytics).
- Legal Requirements: When required by law or to protect our rights.
Cookies
Our website uses cookies to enhance your browsing experience. You can control cookie preferences through your browser settings. We use cookies for:
- Remembering your preferences and settings.
- Understanding how you interact with our website.
- Providing relevant content and offers.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with a data protection authority.
Contact Us
If you have any questions about this Privacy Policy, please contact us at enquire@vantaraluxe.com or through our contact page.